Warranty

Sewing Needle Switch

For peace of mind, we offer a full 12-month warranty on beds, headboards, mattresses, and all other items.

 

The warranty protects your purchase from manufacturing faults and structural defects.

The Ambassador Upholstered Bed

The warranty does not apply to fabric deterioration, staining or damage, and issues caused to the structure of the product through misuse are not protected. Warranty cover commences from the date of your delivery.

 

Trade orders and orders fulfilled through an external provider are not party to the warranty. The warranty includes replacement of products only and does not cover any installation requests. This warranty does not impact your statutory rights.

Making a claim

If you wish to make a claim under your warranty, you will need to email customer services with the following information:

 

  • Photographs of the entire product including detailed images and videos of the area which you are concerned about; and
  • Proof of purchase

We shall confirm receipt of your email and investigate accordingly. We reserve the right to request additional information from you.

If your claim is successful, we shall provide replacement parts as necessary. The warranty does not entitle you to a full refund.

Amare Care

The intention of Amare Care is to provide additional warranty cover for your purchase. We understand bedroom furniture purchases are not always cheap so having additional peace of mind that you’re covered for longer is always a worthwhile investment.

 

The terms of Amare Care mirror those of the standard warranty policy but provide an additional 24 months of cover. Therefore, with Amare Care, you are covered for a total of 36 months.

 

You can view the full warranty policy at the top of this page.

 

Amare Care does not cover damage that occurs due to normal usage and ageing of the product or for products becoming dirty and dusty.

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Free Sample Service

Order your luxury
Samples today!

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Free Delivery Service

Please refer to the Delivery Guide
for further details.

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Warranty Included

Guaranteed
for up to Three Years!

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Flexible Monthly Payments

Spread the cost with
our Finance Options

Reviews that matter

The experts love Amare Living, but our most important critic is you. Here’s what our customers say about their purchases.

Adam and the team
have been great...

The team have been great, I must highlight their service is something unique we had a small issue with the delivery but the team quickly resolved it, I will recommend Amare living to anyone, I promise you if I need beds in future I’ll be coming to you.

 

Thank you again.

Husneara Khanom.

5/5

Thank you...

I genuinely could not recommend this company anymore they go above and beyond with design and delivery with fantastic customer service making you feel at ease all the way through and providing fantastic quality beds.

Thank you for helping in a crisis moment and providing me with fantastic beds

Mushy Ali.

5/5

High Quality, Affordable Bed with Quick Delivery...

Really pleased with our beautiful bed – it was delivered within 2 weeks of ordering (even over the Christmas period).

 

It looks exactly as pictured and is even better quality than imagined, considering the affordable price point. It was also really helpful being able to order free fabric samples before placing an order.

Celia.

5/5