Mattresses

Firmness choice depends on your sleeping position and body weight. Side sleepers generally benefit from a medium or soft feel to cushion the hips and shoulders. Back and front sleepers typically suit a medium-firm to firm feel for spinal alignment. Heavier sleepers often find a firmer mattress more supportive over time. If you're unsure, our medium-firm options are the most universally comfortable.

A good quality mattress should last between 7 and 10 years with proper care. We recommend rotating your mattress head-to-foot every 3 months during the first year and every 6 months thereafter. Using a mattress protector will also significantly extend its lifespan.

This varies by mattress type. Memory foam and some hybrid mattresses arrive rolled and vacuum-packed for ease of delivery. Pocket sprung and orthopaedic mattresses are delivered flat. Each product page specifies the delivery format and includes guidance on how long rolled mattresses need to fully expand.

Memory foam and some hybrid mattresses are compatible with adjustable bases — this is noted in the product specifications where applicable. Pocket sprung and open coil mattresses are generally not suitable for adjustable bases as the spring system can be damaged by continuous flexing.

For hygiene reasons, mattresses cannot be returned once the packaging has been opened unless the item is faulty. We strongly recommend reading the full product description carefully before purchase. If your mattress arrives damaged or defective, please contact us within 48 hours and we will arrange a replacement.