We collect personal data from when you willingly submit information directly to us.
This can include information you provide when you create an account on our website, request fabric swatches, place an order, provide feedback, provide reviews on our products, enter competitions, subscribe to our newsletter and respond to surveys, discounts or promotions.
Other information we may collect:
– the time you access the website and length you are on it, links you access, the source you are referred to the website from and choices you make when using the website;
– details about your device;
– IP address; and
– Information from fraud prevention organisations when permitted by law.
How your information may be used
-Amare Living may use your contact details so that we can communicate with you directly via a variety of methods in relation to any queries or issues which may arise. We may also use your contact details to inform you of similar products that we think would be of interest;
-Amare Living may use your comments and reviews to determine similar products that you may be interested in;
-Amare Living may use product information to send you reminders and further information about our fantastic products;
-Amare Living may use information you provide to process payments for any product you purchase from us. We may also use your transaction history to determine similar products that may be of interest to you;
-Amare Living may use your preference settings to boost your user experience and make navigating around our website more suited to your needs; and
– Amare Living may use undisclosed information for purposes of testing processes, research and analysis, development initiatives and sales information.
We will only process your personal data when:
– you have provided your consent;
– when we fulfil the obligations of a sale;
– when legislation requires; and
– when it is in our legitimate interests provided the existing legislation allows for this.
Information we share with 3rd parties
We may share your personal data with:
-Advisors, partners and Service providers;
– Marketing and other business partners and other 3rd parties. We will have the highest regards to your privacy when selecting who we share such information with;
– Prospective business associates;
– Group companies;
– To meet our legal obligations whether this be to law enforcement, market regulators or any other party; and
– The provision of aggregate statistical data and analytics to 3rd parties about users of the website may be provided from time to time but no individual will be identifiable from the information shared.
Advertising & Marketing
To carry out our marketing strategy effectively, we, or our partners, may collect information about how you use websites, content and adverts.
The information collected might also include the IP address or e-mail address you provide to us. The sole purpose of collecting such information is to ensure adverts you experience either on the website or other associated channels are more tailored to you.
The techniques our advertising partners use recognise the device or e-mail address you are using browser cookies and similar technologies. Find out more about cookies and how to control their access by reading our Cookies Policy.
We may contact you via email with updates or to make you aware of offers and products which we think you may be interested in provided we have your consent to do this. You may opt out of our marketing emails by clicking on the unsubscribe link.
Amare Living will notify you via email in relation to the progress of your order.
What we do with your personal data
Personal data may be transferred to and kept within countries outside your primary jurisdiction, including outside the EU. The protection afforded to personal data in these jurisdictions may vary, in some instances, be less protective than the jurisdiction you currently reside in.
EU contractual clauses
Amare Living have in place approved standard EU contractual clauses or rely on alternative transfer mechanisms to protect your personal data.
Your rights regarding your personal data
Marketing: You may opt-out of receiving marketing emails.
Control: You have the right to request further information about the processing of your personal data. You also have the right to change, transfer, complete, block, update and delete your personal data, and to limit its use. Requests to limit use will be dealt with as soon as reasonably practicable.
Statutory exceptions apply to any request you may make.
If you are not satisfied, you have the right to complain to the relevant authorities. At the time of making a request for information, we will clarify whether the provision of the information is necessary for the purposes of our ability to provide you with goods and services or whether the request is optional.
How long do we keep your personal information?
Irrespective of your account status, we will hold information for as long as necessary to fulfil our business purposes or to comply with regulatory requests, applicable law, audit requirements or court orders.
Links to 3rd party websites
If you follow a link to displayed on our page which directs you to another platform or web address, please note that these are independent entities who will likely have their own privacy policies for which we accept no liability or responsibility. Please refer to the respective policies for further information.
Amendments to this policy
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
Reviews that matter
The experts love Amare Living, but our most important critic is you. Here’s what our customers say about their purchases.
Adam and the team
have been great...
The team have been great, I must highlight their service is something unique we had a small issue with the delivery but the team quickly resolved it, I will recommend Amare living to anyone, I promise you if I need beds in future I’ll be coming to you.
Thank you again.
I genuinely could not recommend this company anymore they go above and beyond with design and delivery with fantastic customer service making you feel at ease all the way through and providing fantastic quality beds.
Thank you for helping in a crisis moment and providing me with fantastic beds
High Quality, Affordable Bed with Quick Delivery...
Really pleased with our beautiful bed – it was delivered within 2 weeks of ordering (even over the Christmas period).
It looks exactly as pictured and is even better quality than imagined, considering the affordable price point. It was also really helpful being able to order free fabric samples before placing an order.